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Roles Overview

AnchorPoint uses a role-based system. Your role determines what you can see and do in the platform.

Super Admin​

Super Admins have full access to the system. They can do everything an Admin can do, plus two things an Admin cannot: reach Organization Settings, and grant or revoke Admin and Super Admin roles.

Typical responsibilities:

  • Organization Settings — profile and logo, certificate signatures, schedule templates, the Stripe connection and card surcharging, and API tokens
  • Granting and revoking Admin and Super Admin roles
  • Full access to all Admin functions listed below

→ Organization Settings

Admin​

Admins handle the day-to-day operations of the platform. They manage courses, classes, students, registrations, payments, instructors, and locations.

Typical responsibilities:

  • Scheduling classes and assigning instructors and rooms
  • Registering students into classes and managing their enrollments
  • Processing student payments, refunds, and tuition adjustments
  • Running promotions with coupons and gift certificates
  • Releasing certificates to qualifying students
  • Re-registering students who deferred a class
  • Adding and managing locations and classrooms
  • Exporting data for reporting

Admins cannot reach Organization Settings or change anyone's role.

→ Admin Overview

Instructor​

Instructors are assigned to specific classes and manage their students' progress and attendance.

Typical responsibilities:

  • Viewing their assigned classes and rosters
  • Tracking student attendance and participation

→ Instructor guides coming soon

Student​

Students manage their own training through the student portal. They can browse and register for classes, pay what they owe, download certificates and receipts, and defer a class they can no longer attend.

Typical responsibilities:

  • Browsing available classes and registering online
  • Paying class balances and downloading receipts
  • Viewing their class schedule, results, and enrollment details
  • Downloading their certificates once released
  • Deferring a class they can't attend
  • Keeping their contact details current

→ Student Overview