Deferring a Class
If something comes up and you can't attend a class you've registered for, you can defer it. Deferring takes you off that class and puts you on the waiting list for a future one, keeping the money you've already paid as credit toward it. You don't lose your place in the training, and you don't have to ask for a refund and re-book.
When to Defer
Defer when you know you can't attend and there isn't a specific replacement class you want to move to yet. If you already know which future session you'd like, contact your school — they can transfer you directly.
Deferring is not the same as cancelling. Cancelling ends the registration; deferring holds your payments as credit so you can be placed in a later class.
Deferring From Your Account
- Open My Classes and click the class you can't attend.
- On the Details tab, click Defer Registration at the bottom.
- Fill in the form:
| Field | Required? | Notes |
|---|---|---|
| Reason | Yes | Medical, Financial, Scheduling Conflict, Personal, or Other |
| Note (optional) | No | Anything worth your school knowing — placeholder: "Any context for this deferral…" |
| Expected return (optional) | No | Roughly when you expect to be able to attend |
- Click Defer Registration, then confirm.
Any payments on your current registration move to the deferred registration as available credit.
The confirmation asks: "Are you sure you want to defer this registration? Any payments on the current registration will be moved to the deferred registration as available credit."
Deferring From a Reminder Email
If your school includes a defer link in its class reminder emails, you can defer without signing in.
The link opens a page headed Defer Your Registration, confirming you can no longer attend the class shown — with the course name, start date, and location so you can check it's the right one. Choose a Reason and click Confirm Deferral.
You'll land on a page confirming you're on the waiting list.
The link is unique to you and expires. If it no longer works, sign in and defer from My Classes instead, or contact your school.
Choosing a Reason
| Reason | When to Use It |
|---|---|
| Medical | Illness, injury, or a medical appointment |
| Financial | You can't cover the cost right now |
| Scheduling Conflict | Work or personal commitments clash with the class dates |
| Personal | Anything you'd rather not detail |
| Other | Use the note field to explain |
The reason helps your school prioritise the waiting list. Adding an expected return date helps more — it tells them roughly when to look for a class for you.
What Happens Next
- Your registration for the original class closes, and the class shows as Deferred in My Classes.
- Your payments are held as credit.
- When a suitable class is scheduled, your school re-registers you into it.
- You receive a standard registration confirmation email for the new class, and your held credit is applied to it.
If the new class costs more than your credit covers, there'll be a balance to pay. If it costs the same or less, there may be nothing to pay at all.
When Things Are Disabled
| What's Wrong | Why |
|---|---|
| No Defer Registration button | Your school hasn't enabled deferral for this class. Contact them directly. |
| The defer link in your email doesn't work | The link has expired or was already used. Sign in and defer from My Classes instead. |
| You can't defer a past class | Deferral is for classes you haven't attended yet. |
| You've already deferred | The class shows as Deferred and can't be deferred again — you're on the waiting list. |
Key Relationships
- Registrations: Deferring closes your registration for that class and creates a deferral record on the waiting list.
- Payments: Money already paid becomes credit against the class you're eventually placed in — nothing is refunded and re-collected.
- Class reminders: When your school includes a defer link in reminder emails, this is the same process without needing to sign in.
Tips & Notes
- Defer as early as you can. The sooner you tell your school, the sooner your seat can go to someone else and the more options you have for a replacement class.
- Add an expected return date. It's optional, but it's what your school uses to decide which future class to offer you.
- Use the note field. "Back after surgery in April" tells your school far more than a reason code alone, and saves a phone call later.
- Deferring keeps your money. You don't need to request a refund and register again — the credit carries across automatically.
- Check My Classes afterwards. The class should show as Deferred. If it doesn't, the deferral didn't go through.